THE MAISON

Shipping Policy

Effective Date: May 31, 2026

Effective Date: May 31, 2026

At Camasi Maison™, every order is handled with care and intention — from preparation to delivery.
This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).

During periods of high demand, processing times may be slightly extended. Customers will be notified of any significant delays.

Once an order has been processed and fulfilled, it is prepared for shipment and cannot be modified or canceled.

2. Shipping Locations

We currently ship within the United States.

We are working toward expanding our shipping capabilities internationally in the future.

3. Shipping Methods & Delivery Timeframes

Shipping times vary based on location and selected shipping method.

Estimated delivery timelines:

Delivery timelines begin after order processing has been completed and the order has been handed to the carrier.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

All shipping fees are clearly displayed prior to order confirmation.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Customers are responsible for monitoring the status of their shipment using the provided tracking details.

6. Delivery Responsibility

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

Once a package is marked as delivered by the carrier, it is considered successfully delivered. Camasi Maison™ is not responsible for packages lost or stolen after confirmed delivery.

Customers are responsible for ensuring that their delivery location is secure and accessible.

7. Risk of Loss

Risk of loss and title for products pass to the customer upon delivery of the order to the shipping carrier.

8. Delayed or Lost Shipments

If your package appears delayed or lost:

While we will assist where possible, delivery timelines and outcomes are ultimately controlled by the shipping provider.

9. Shipping Delays Beyond Our Control

Camasi Maison™ is not responsible for delays caused by weather conditions, natural events, carrier disruptions, or other circumstances beyond our control.

10. Damaged Shipments

If your order arrives damaged:

Upon verification, we will arrange for a replacement or appropriate resolution.

11. Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.

Camasi Maison™ is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

12. Undeliverable or Returned Packages

If a package is returned to us due to:

Customers may be responsible for additional shipping fees to have the order reshipped.

13. Split Shipments

In certain cases, orders may be fulfilled in multiple shipments depending on product availability.

Customers will be notified if their order is shipped in separate packages.

14. Food Product Considerations

Due to the nature of food and consumable products:

We recommend retrieving packages promptly upon delivery to maintain product quality.

15. Agreement to Terms

By placing an order with Camasi Maison™, you acknowledge and agree to the terms outlined in this Shipping Policy.

16. Contact Us

For questions regarding shipping or delivery:

Email: Here4u@camasimaison.com

Please include your order number for faster assistance.

17. Policy Updates

Camasi Maison™ reserves the right to update or modify this Shipping Policy at any time. Updates will be reflected on this page with a revised effective date.

We are committed to delivering your experience with care, reliability, and intention — from our Maison to your experience.